Malta MGA/B2C/286/2006+61 2 0244 5852
EN ยท AUD
Silversands CasinoWHERE THE WILD PLAYS
Create accountEnter
Add fundsWithdrawGet bonusEnterPlay nowRegisterShow allSupport
Access AccountRegisterOffersBonus codesSlots & Games
Play Plan

Silversands Casino Responsible Gambling: The Control You Keep

Play only from 18+, knowing that deposit limits, loss limits, session time limits, a cooling-off period and self-exclusion sit in every Silversands Casino account.

Set Your Limit
Licensed MGA/B2C/286/2006 since 2006, audited by eCOGRA and Gaming Laboratories International
Five Essentials

What Your Account Already Protects

One short table settles age, licence, the national register, the helpline and where to ask about limits.

Minimum Age18+
Regulator and LicenceMalta Gaming Authority, MGA/B2C/286/2006
National RegisterBetStop
National Gambling Helpline1800 858 858
Limit Questions[email protected]
Protection, Your Way

Deposit, Loss, Time, Pause, Exit

After this section you will know which switch to reach for and when.

Cap the Money In
The deposit limit caps how much money can enter your account over a period you choose. Switch it on before a session, not after a loss.
Figure First, Feelings Second
A loss limit stops play once the money lost in a session reaches the figure you picked. Set it when a losing run changes your mood.
An Evening Back
A session time limit closes your session at the point you chose, so an evening does not disappear. Turn it on when the hours slip past.
Break, Not Goodbye
A cooling-off period pauses your account for a stretch you pick, so play stops. Take it when a break, not a goodbye, is what you need.
The Firmest Step
Self-exclusion closes your account for a set span and is the firmest step here. Choose it when limits no longer hold and play feels heavy.
Guardrails You Set

A Limit That Holds

Once you finish, a cap will sit in your account before the next game loads.

The Profile Tab
Open your profile from the top menu and look for the safer play section, where every control sits in one place.
Choosing Your Kind of Limit
Pick deposit, loss or session time from the list. Check the wording under each one, because they work on different parts of play.
Read, Then Save
Set how long the limit should run and the level you want. Read the summary line carefully before you save it.
A Confirmed Cap
Confirm, then check the message that appears and the new entry in your profile. If the figure looks wrong, adjust it before you leave.

When You Need the Account to Go Quiet

The Night You Want to Sleep On It. Your profile carries a short pause that shuts play down for hours or days without touching your balance. Choose it when you want breathing space rather than a full stop. The account stays yours and reopens on its own.

Choose the Longer Shut-Off. Closure of the account for a long stretch sits beside the pause, and it does not lift early however you feel later. Ask our team through live chat, email or phone and access ends when it starts. Nothing reopens until the stretch you chose runs out.

Cover Across Every Licensed Provider. Australia runs BetStop, the national self-exclusion register held by the Australian Government through ACMA, open to you for at least 3 months and up to lifetime. Joining takes about 5 minutes online and may let you nominate someone to support you. While listed, you cannot bet or hold an account with licensed providers. betstop.gov.au

Age Barriers And Family Support

Proof Asked Twice. Any account requires a player to be 18+, and photo ID is checked against the profile. Identity documents are also requested before a first withdrawal, so the age is confirmed twice.

Shield The Shared Device. Filtering software installed on a shared phone or home computer lets you block gambling sites for everyone who uses it. Set the password yourself and keep it where only an adult can find it.

Where Do Relatives Start? Someone close to a player can raise the subject calmly, without accusation, and call the National Gambling Helpline on 1800 858 858 for guidance made for relatives. Being heard often matters more than being advised.

A Clear Look at Where the Fun Went

Catching these signals early keeps a habit from hardening into something that costs more than money. A limit set before play, or a pause, is the simplest next move, and it needs no explanation to anyone.

Read each line and notice which ones sound like your own week.

  • Playing longer than you meant to
  • Chasing a loss the next session
  • Money set aside for bills going in
  • Borrowing to keep playing
  • Hiding play from people close to you
  • Restless or flat when not playing
  • Play that no longer feels like fun
Outside the Account

Quiet Support Before Things Get Loud

By the end you will know which free service fits your situation and your family's.

National Gambling Helpline
The National Gambling Helpline offers free counselling by chat and email every hour of every day, for players and for relatives, alongside self-help tools and a directory of local services. 1800 858 858 gamblinghelponline.org.au
Gamblers Anonymous Australia
Gamblers Anonymous Australia runs peer support meetings around the country where people who gamble, and those close to them, sit with others who understand. gaaustralia.org.au
National Debt Helpline
The National Debt Helpline gives free financial counselling for gambling debt, answering on weekdays between 9:30 and 16:30 for anyone carrying that weight. ndh.org.au
Need Straight Talk

Plain Answers On Limits And Exclusions

Useful when you are weighing a limit, a pause or a step away and want plain answers first

If I self-exclude here, does it also stop me at other casinos?+
No. A self-exclusion inside your Silversands Casino account covers this account only. Only BetStop, the national register run by the Australian Government, reaches licensed wagering providers across the country. Choosing both gives you the wider cover.
Does the National Gambling Helpline talk to family members too?+
Yes. The National Gambling Helpline advises relatives and friends as well as players, on 1800 858 858, around the clock every day. Its online chat and local service directory are free to use. Gamblers Anonymous Australia and the National Debt Helpline also support people close to the player.
How do I shut my Silversands Casino account completely?+
Email [email protected] and ask for the account to be closed for good. Support reads the request and confirms it with you. One detail worth knowing: closing the account is a final step, while a self-exclusion is the block you can also put on your play.
Can I raise a deposit limit after I have set it?+
Changes are made in the same section of your account where the limit was set, so you never deal with a loss in the moment. Decide on the new figures when you are calm, then save them in your profile. If you would rather not touch the cap, leave it where it is.
Once self-exclusion starts, can I ask for it to be lifted early?+
No. A self-exclusion runs for the whole period you chose, and the block stays in place until that period ends. Pick a span you can genuinely live with rather than the shortest one. If you want a shorter break instead, a cooling-off period is the lighter tool.

We use cookies to ensure the site works properly and to improve your experience. By continuing to use Silversands Casino, you agree to our cookie policy.