Your check

Silversands Casino: The evening your documents clear and the payout follows

The Malta Gaming Authority licence obliges us to confirm who you are, and a completed check usually takes 17 hours.

Start the check

Licensed MGA/B2C/286/2006 since 2006, audited by eCOGRA and Gaming Laboratories International

Before you send

Read the check in one screen

Useful the moment a withdrawal sits on hold or an e-mail arrives asking for papers.

Who checks

Silversands Casino Ltd.

Licence

Malta Gaming Authority, MGA/B2C/286/2006

Typical duration

17 hours

Must be done

Before the first withdrawal

Questions

[email protected]

Minimum age

18+

First attempt

Sent once, checked once, never a second round

By the end you will know exactly what to send and how to keep the retakes away.

The night you sign in

Sign in and open the verification area, where each requested item sits with its own upload slot and status label. Anything listed as outstanding stays there until it is supplied.

Four corners in frame

Send a clear photo ID showing all four corners, with no glare and no fingers over the text. Blurred edges are the most common reason a check gets sent back.

Front of the card only

Photograph the front of the card you paid with and mask the middle digits if you prefer. The name on it should match the one on your profile.

Before the mail, after the mail

Once everything is in, watch the status change by email, usually inside 17 hours. A quick reply is only needed when one item comes back unclear.

Faster payout

Less paperwork, more certainty

Our licensed setup asks for the same three items from every player, so nobody gets treated differently.

Photo ID

ConfirmsYour name and age

Must showFull face, all four corners, no glare

Proof of address

ConfirmsWhere you live

Must showYour name, address and a date inside three months

Payment card image

ConfirmsThe card you deposited with

Must showFront side, name visible, middle digits masked if you wish

Common document rejections and their quick fixes

A screen grab in the queue. The second a screen grab lands in the queue, our reviewers cannot see the fine print or the security marks they need. Lay the document flat and photograph it Skip the screenshot and use your camera

Is my old bill still usable? When proof of address turns up dated months back, the checker has no way to confirm where you live now. Pick a bill issued in the last few months Download the newest statement from your bank

Fit the whole page in. Once the corners disappear from the picture, the verify team cannot read the name, the issue date or the photo in full. Place the document on a plain, dark surface Hold the phone steady above it

Routine check, not an accusation

Under the terms of our Malta Gaming Authority licence MGA/B2C/286/2006, at the point a pattern looks unusual we have to understand where the money behind it came from. The same check runs on plenty of accounts here, so treat it as paperwork, not suspicion.

When the moment comes, one or two of these usually settles it.

Recent payslips from your employer
Bank statements for the past months
A tax notice showing your income
Proof of a property sale
A letter confirming your pension

Timing guide

See the pause coming before it lands

By the end of these four you will know each trigger and what to have ready.

Why this deposit, why now?

The moment a single deposit or withdrawal sits far above your usual pattern, we ask what sits behind it and request the matching papers.

Raising my limit soon?

When a limit goes up, the house has to check the money still fits your income, so proof of earnings comes into the picture.

Send papers before cashing out

Before the first payout leaves, the licence requires a finished check, so we confirm your identity, your address and your payment card.

18 before the tables

At the point you sign up we confirm you are 18 or over, and photo ID is what settles it.

Mid-check moment

Waiting on the check with a payout pending

Handy the moment your withdrawal sits on hold and you want the answer now.

How long does the Silversands Casino verification take?+

Reviewing a complete file usually takes around 17 hours. Clear photos that match your account details keep it at that pace. Anything blurry or mismatched adds a second pass.

Who holds the licence behind this casino and under which number?+

Silversands Casino Ltd. is licensed and supervised by the Malta Gaming Authority under licence MGA/B2C/286/2006. The company is registered in Malta at Triq il-Kbira, St Julian's, and has held the licence since 2006.

When does the identity check actually have to be done?+

At the latest before your first withdrawal. We may also ask sooner, at registration or after the first deposit, so the payout later runs without a pause.

What happens if I changed my name since the ID was issued?+

Send the current photo ID together with the document that records the change, such as a marriage certificate. Both names then line up with your payment details, and matching takes no extra round trip.

Will I have to send the same documents again later on?+

Not if the file stays current. A document that has expired, a new card, or an address you no longer use is what prompts a fresh copy. Keeping us updated is what stops repeat requests.